Cloud communications technologies are evolving to support increasingly mobile workforces.

But if you implement mobile cloud communications for your enterprise, don't forget to enforce policies around call recording, archiving and monitoring. 

That was the message delivered by Tango Networks' VP of Sales Pamela Strong, who spoke on a panel at Cavell Group's Cloud Comms Summit in Washington DC last week. 

As a telecoms reseller, you’ll understand that customer experience and satisfaction are two of the biggest reasons your customers come to you for streamlined communications packages.

They need packages that allow them to remain compliant, enforcing policy requirements like call recording and call monitoring, but that also fit with their business processes.

We’ve reached an era where it’s no longer acceptable to be without your business phone. With today's competitive business environment, you had better be reachable and ready to take a call, even if you are down the street in the coffee shop.

Aside from the added business cost of purchasing a second handset, a major downside to this is that many employees find carrying around two handsets a burden they don’t want to bear.