Rich UC on Mobile
Enterprise Policy Control
PwC made headlines earlier this year when it announced it was going "Mobile First" with communications.
That meant the accounting giant's 18,000 employees in the UK would use mobile phones as their primary communications tools instead of traditional desk-top landline phones.
It's part of a trend across the financial services industry, as firms unlock new modes of mobile-enabled enterprise communications to improve responsiveness, streamline customer service, and boost productivity.
More and more consumers want to use text messages to communicate with companies. And more and more companies are listening.