Rich UC on Mobile
Enterprise Policy Control
“Mobile first” has become a buzzword in many corners of the tech industry.
In web design, “mobile first” means that you design your web site and content with the mobile device in mind. So page formats, images and other features are designed to be easily viewed and interacted with by users on mobile phones, for example.
Possibly the best way to gauge your customers’ thoughts is by monitoring your employees’ frontline phone interactions with them.
These calls can contain a wealth of information relating to customer satisfaction, purchase patterns and promotional success.