Welcome the Kinetic Communications Platform, a New Era of Communications

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Today we’re excited to unveil the Kinetic Communications Platform, a groundbreaking new approach to managing mobile communications for your enterprise. Everyone knows that mobile phones have had a profound impact on how we do business in today’s companies. We work anywhere, at any time. We are ultra-responsive, with high availability to optimize our partner and…

Andrew Silver here. There is nothing like getting the IAUG Converge conference (Avaya Users) off to a good start. For me, that good start is coming up Sunday, when I have the honor of leading a breakout session on mobile integration with Avaya systems. With me in this session will be Robert Tarr, Chief Architect…

Tango Networks has announced availability of a simple solution for SMS Text Messaging for Cisco Jabber deployments. Open an important new channel for your employees to communicate with customers and partners. Introduced at Cisco Live, the solution extends Cisco’s collaboration tool to let users communicate via SMS text with any device, in or out of the corporate…

More organizations than ever are either choosing to – or are being required to – record and log all employee phone calls. The requirement part applies in a significant segment of the financial services industry and in healthcare. The choosing part is more evident in call centers, insurance companies, sales, colleges, and elsewhere. Which is…

For most companies, assuring business communications continuity means a lot of wasted money. They buy redundant equipment for each of their sites, and then lease backup telco circuits. These circuits will only be used in the event of an outage, but they cost the company money month after month. Companies have to guarantee continuity, there’s…

We had some good news for Unify users with our announcement that our mobile unified communications solution has been certified on Unify’s OpenScape Voice platform. Among the advantages is that the features and functionality of the platform beyond the smartphones supported by Unify’s OpenScape Mobile solution are now extended to include feature phones. By using…

A Fresh and Affordable Approach By Michele Robbins The cloudless sky was a vivid blue and the air was crisp and clean that Tuesday morning as commuters walked from the train to their office.  People on the street were thinking about the third-quarter report they had to write, or what type of bagel to pick…

The path to Implementation and Regulatory Compliance By Rick Ross The most comprehensive financial regulatory reform measures taken since the great depression are in the implementation stage right now as multiple governmental, banking and trade entities grapple with reliable fraud-proof methods of achieving the common requirement for mobile trade data collection, data integrity and thus…