Automatic Sales Call Logging? Yes Please!

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The mobile phone is the lifeblood of a sales person in the field. You have to meet clients, work deals, and hit the numbers. And missing the critical call from a client means missing the deal that will put you over the top for the month. But you can’t do that tied to a desk…

  To be competitive in today’s business world, mobility is a must. Employees on the go need to be always reachable, so deals get done, transactions go through, and your company can respond to new opportunities at lightning speed. Agile companies run on mobile communications. But a range of regulations and industry requirements mandate the…

The pace of innovation in mobile enterprise communications accelerated in 2016. Our crystal ball shows even more changes ahead in 2017. Here is a summary of our predictions and outlook for key enterprise mobility trends for the coming year: ‘Mobile First’ Hits Critical Mass The idea of retiring expensive desk phones and going “Mobile First”…

Today we’re excited to unveil the Kinetic Communications Platform, a groundbreaking new approach to managing mobile communications for your enterprise. Everyone knows that mobile phones have had a profound impact on how we do business in today’s companies. We work anywhere, at any time. We are ultra-responsive, with high availability to optimize our partner and…

In today’s global environment, many enterprises are turning to unified communications to reduce their overall IT and telecommunication cost and to increase productivity and customer satisfaction. In addition, the huge proliferation of mobile usage in enterprises due to BYOD and COPE trends is unleashing unforeseen opportunities for organizations, where they can bring UC to mobile…

There are a lot of good reasons for recording phone calls, and regulatory compliance is only one of them. That’s the point – one of many powerful arguments – that a new BlackBerry white paper makes in favor of recording calls and extending the recording function to mobile calls. While the white paper focuses more…

In the last few weeks you probably saw that video of the school police officer in Spring Valley, South Carolina, and the high school girl. In the clip that has been shown over and over again on various news shows, we see the policeman tip over the desk with the girl in it, haul her…

You may have great products, but without reaching the right people interested in buying them, those products won’t go far. Basically, that’s why we brought Jim O’Brey on board as our new Senior Vice President of Sales for the Americas. He’s here to lead our business development efforts in reaching service providers and enterprises and…

“Disaster” is far from the first thing that comes to mind when you think of San Diego. So maybe – except for the remote possibility of an earthquake – it’s a bit incongruous to hold the Disaster Recovery Journal Fall World conference there. But even with all that sun, balmy temperatures, and a beautiful waterfront…

Mobile phones are increasingly used for everything from closing a deal with a client to serving as a backup communications tool when the corporate network goes dark. By leveraging the dependable public wireless network as a redundant path back to the data center and corporate network, a mobile device-based strategy can eliminate the need for…