Robert has 40 years of telecommunications industry experience and is responsible for worldwide operational support, service delivery, and product introduction into the wireless carrier and enterprise network environments. He previously served in various senior management positions, including Tier 1 wireless carrier customer program management operations for Mitel’s mobile division. Hegwood served 21 years in the U.S. Navy, and was a cryptologic officer. He has a B.B.A. from the University of Phoenix.