Financial Services Industry
Many financial organizations today arm their workers with mobile phones to increase worker productivity allowing business to be transacted any place, any time. However, mobile devices largely fall outside corporate oversight and can open an organization up to verification, liability, compliance, and risk issues. As such, users are not always free to transact business on mobile devices due to the inability to monitor and record calls as is done with desk phones and turrets. However, the mobile phone is a powerful asset to financial services community. To comply with the stringent requirements of the financial industry, a sophisticated, secure, manageable, easy to use solution is required. Tango Networks’ Abrazo Unified Communications (UC) Application delivers just such a solution.
Secure, Manageable Connectivity
The Abrazo UC application integrates any mobile phone into the institution’s primary telecommunications system; thereby enabling the mobile phone to act the same as an office phone. Based on specified policies (managed by the business) only the office phone number is needed to reach the user. A single phone number ensures all calls are routed through the business communications center and can be tracked or recorded if necessary. In addition, Abrazo enables use of a unified voice mail system instead of separate mailboxes for mobile and office. Directing all messages to one mailbox not only makes life simpler for the user but also helps the business meet necessary compliance requirements.
Sophisticatedly, Simple Management.
Abrazo UC is built upon a sophisticated federated network design that puts control in the network, not in the user’s hand. This control, although very powerful, is simple to implement and manage. As regulations change, corporate calling policies can be updated across the company immediately. New offices and staff can be added quickly. Because Abrazo works with most major PBX and UC solutions on the market, acquired assets can be integrated with ease.
Powerfully, Easy to Use.
Abrazo extends the functionality of any communications system, IP-PBX, or UC Platform to any mobile phone. With the following features, Abrazo adds power to any business.
- One Number and One Voice Mail Box
- Transfer Seamlessly between Mobile and Office
- Access to PBX Advanced Calling Features
- Continued Access to Existing Internal Dial Plans
- Mobile Call Recording using existing PBX recording system
|Simple to Use – Since individuals use existing mobile phones there is no technology learning curve. Access advanced office PBX function from the mobile.||Secure Policy Management – Your system administrators establish and maintain Abrazo policies within the network. Employees can not bypass or disable the system without approval from the company.|
|Improved Client Connections - With Abrazo, individuals are accessible at any time by dialing one number.||Simple to Manage – Administration is simple point and click. New policies, users, and sites can be added, edit or removed quickly and easily.|
|More Productive Use of Time – Users are free to conduct business on mobile device with less concern for meeting compliance requirements.||Cost Containment – Abrazo UC only requires that a business phone number be set up within the corporate PBX or UC system. Desktop phones are optional.|
Compliant, Secure, and Flexible:
Abrazo Meets the Unique Needs of the Financial Services Industry
In addition to being an incredibly simple solution that improves the communication efficiency of financial service agencies, Tango Abrazo enables agencies to meet compliancy stringent requirements via advanced policy management engine and integration of call-recording functionality. Furthermore, policy management is controlled by the business; therefore users cannot bypass the system. With internal policy management, along with mobile device requirements, security of communications is enhanced. Finally, the flexibility of Abrazo allows businesses to add or remove users, integrate new offices, and redefine calling policies quickly and easily, delivering the ultimate in integrated mobile access to financial organizations of any size.