Law Enforcement & Emergency Services
Law enforcement agencies face more challenges than ever before. In addition to promoting public safety and fighting crime, they now have the additional weight of guarding against terrorism and gang violence. Communication is essential to staying on top of both day-to-day and emergency situations. The growing complexity of homeland security and the collaboration needed between federal and local agents calls for faster and more efficient connections. An improved system of interoperable communications is needed, but current budgets are fragmented and limiting. Abrazo provides the solution to these and other problems.
Extend Communications – For police departments, undercover operations, and situations requiring first responders, Abrazo enables constant contact between local, federal, state, and tribal agencies. Communication with the office is easy through extension dialing and common voice mail.
Integrate with Dispatch and Radio Systems – Abrazo works with systems already in place to improve connectivity and upgrade communications even with many incompatible and aging technology infrastructures.
Integrate with Voice Recording Systems – Calls are routed through the communications center and can be tracked and recorded, if necessary.
Extends Community Safety – For officers, agents in the field, and first-responders, Abrazo enables increased connectivity and faster response time, while still providing personal privacy.
Provides Disaster Recovery – The Abrazo can be configured to provide emergency communications via the mobile phone in the event that the PBX fails or connections to the PSTN are lost.
Simple to Use and Simple to Manage – There is no new technology to learn as individuals may use any available mobile phone within supported wireless carrier networks. The mobile phones have all the advanced functionality of their office phone
Promotes public trust – One number and one voice mailbox increases responsiveness of agents in the field and on-call personnel.
Secure and Private – Outgoing calls from the mobile display the office phone number. Agents and professionals can use their mobile phone without revealing personal numbers, and parameters can be set on receiving calls on their mobile.
Increased Productivity – Faster direct connection with needed personnel and access to office directories and voice mail provide better access to vital information.
Defense in Depth – Tango Networks supports a multi-level security strategy to provide wireless carriers with a secure network implementation of the Tango Abrazo solution. This DiD strategy builds in security at each layer of the solution, as well as complements protection strategies already in place in the carrier’s network.
Abrazo Meets the Critical Needs of Law Enforcement and Emergency Personnel
In addition to being simple and secure, Tango Abrazo is flexible, providing for more efficient communication across locations regardless of the platforms already in place in disparate departments. Abrazo is also scalable allowing growth and expansion of teams and personnel as needed. Finally, it’s affordable. By using existing mobiles and providing interoperability across aging and incompatible communication platforms, Tango Abrazo helps reduce the cost of communication for today’s emergency service and law enforcement organizations.