Mobile Call Recording

Mobile Call Recording

BUSINESS MOBILE CALL RECORDING SOLUTIONS

RECORD ANY EMPLOYEE MOBILE DEVICE.

Many businesses now require all calls to be recorded for customer service, employee training, FSA government regulations, and other purposes.  Tango Abrazo delivers a non-invasive call recording solution for the mobile workforce with out adding software on the cellphone or mobile device.

Call Recording via The Cloud

The Tango Abrazo enabled Mobile Recording Solution is an enterprise application that resides within the corporate network cloud – not on the mobile phone. This means your IT department has control, not the user. Our sophisticated policy management system allows your staff to establish when to record and who to record. Also, since the Tango Abrazo Call Recording Solution is compatible with most enterprise recording systems, there is minimal implementation expense.

Features and Benefits

  • Security & Reliability: Network-based solution ensures the recording of mobile business conversations with a clear chain of custody for the recording.
  • Device and Service Independent:  No software required on the phone – works with any mobile phone on a participating wireless network.
  • Consistency: Utilizes same recording policies as wired PBX
  • Compliance: Meets essential requirements of FSA, FTC, FCC, HIPAA, PCI,  & FDA Regulations
  • Manage Risk through Verification: Mobile call recording minimizes disagreements between parties based on what was said.
  • Simplify Business Processes: Recording allows for verbal disclosures.

Who Needs Mobile Call Recording?

Mobile phones are essential in countless information-rich industries where risk management and corporate compliance are critical to business success such as the following:

  • FSA Regulated Businesses
  • Financial
  • Legal
  • Hospitals
  • Community Healthcare
  • Utility management
  • Fleet management
  • Insurance claims adjustment
  • Oil production management
  • Field management
  • Airport operations
  • Working from home

 

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